Blog

Is Customer Experience Impacting Your Revenue? Have you ever wondered what you would experience if you were a customer of your business? If you haven’t, you should. The Customer Experience (CX) topic appears to be the most complex business management discipline there...

In a previous blog I focused on the importance of Revenue Generation and while implementing strategies and tactics to improve revenue will accelerate your journey towards success, expense management is what ensures that your efforts provide the profit you’re looking...

In today’s environment, a focus on increasing your revenue will ensure business success into the future. As you continue to navigate through the current business challenges it’s important that you aggressively look to increase the revenue generation in your business....

As many of us have encountered, there are a multitude of numbers, ratios, and other metrics that need to be calculated and monitored in your business. Trying to manage all of these can become frustrating and confusing. Sometimes, especially during good times, we...

Who is your ideal client, and why should you care? In many cases we look at sales as something that just needs to happen. To some degree, we really don’t care who is buying our product or service, as long as they’re willing and able to pay for it. Out of all your...

The value of Budgets, Forecasts and Dashboards is dependent upon how well they’re designed and utilized. Below are some thought on how to maximize their value within your business. The importance of understanding these three reports was evidenced to me in two separate...

Ensure that your business has great success in 2020. Here are a few tips on developing a new plan that will move your company out of the COVID-19 challenges and into a bright and prosperous future. Working together with Strategic Orientation get your company moving...

What will a COVID-19 economic recovery look like? I don’t know, but I do know this, there are three economic fundamentals that are strong indicator that a recovery could be quick and strong. First, we have strong Macro-Economic indicators such as low tax rates,...

In business, managing your people during the COVID-19 crisis is one of the most daunting tasks you will face short of revenue generation. We all know that if our people are not engaged and productive, we risk the ability to acquire and retain customers. There are 5...